Customer Testimonials
I cannot tell you how pleased I am working with Gilson and Chris at D'Orazio Ford. We made the trip down from Saint Charles to buy a used Mustang Mach E and it was worth the drive! Polite, knowledgeable, people and no xx! Negotiated what I thought was a fair price and out the door within an hour with no attempt to upsell us with useless products or services. For my next car, I will definitely make the drive for a dealership like this!
Great Staff!!!! Fantastic service! Literally in and out within one hour! Drove the vehicle home!!! Bob and Tommy are the two you want to work with!!!!
I have used D'Orazio for routine service and maintainace on my Ford. Their customer service has always been top notch. Tony in the service department and the office staff always go above and beyond. It seems to me that D'Orazion has not forgotten what great customer service means! Thank you and look forward to my continued patronage!!
D’Orazio fixed an unsure I had with my car within a few hours, when the ford I purchased my car through would not help us. I don’t have an appointment with D’Orazio and they still helped me (very quickly may I add). Everyone is very kind.
It was nice that they offered free pick up to take my car to the dealership. I was not expecting that and as I live alone I would have had to just wait there while the service was done. I was impressed with that .
Great Service Definitely will be going back for my next oil change
Just had my 2024 Maverick in for some touch up paint warranty work. Fred and Rich in service were amazing, especially Fred. Touch up work looked great and they even let me have a loaner which I did not use since I got the truck back in one day. Great customer service. Keep up the good work guys.
Very happy with my purchased, everyone is very friendly and took very good care of me. I will always come back. My salesman CC is the best. Showed me everything on the Edge. Yoni the finance guy the best. Please come here and buy your next ride!
We purchased a car from D’Orazio Ford and went to their dealership for service and oil change. When we arrived we were greeted by some of the nicest service representatives. They checked us in and made sure they explained everything that was going to take place. They took us to the waiting room and made sure we were comfortable. Before we noticed, work was complete and we were on our way. We were so impressed with the friendliness, communication and the prompt service. The atmosphere of D’Orazio was not like the typical dealers. They made sure we had ... Read More Google - Jan 16, 2025
Excellent communication! Pick up and delivery service is awesome and helps tremendously with a busy schedule! Thanks for going the extra mile and delighting me with the D’Orazio service excellence!
Great service from the first phone call. Would definitely recommend!
We have bought multiple vehicles from Dorazio and referred several friends and family. Most recent my wife’s 2025 explorer st and she loves it. No need to look any further, the Dorazio team has always made my family feel like we are part of the Dorazio family. Thank you Gill and CC you always go above and beyond.
D’Orazio Ford has always been extremely helpful in all our families vehicle purchases and service issues. They always go above and beyond .. Highly recommend!
Great.customer service. Fast oil/filter change. The parts department was very helpful. As always, great professional service.
Great customer service.
Fred was great and kept me updated
I recently returned to D’Orazio Ford to have my Navigator serviced. I forgot what a great dealership and service dept. this place was. I was greeted by a service writer who was so friendly and helpful it was incredible. The office staff engaged me while I was waiting to see if I needed anything. What a great experience.
Great customer service. Treated me and my wife excellent. Gilson is a very trustworthy person.
Everyone at D'Orazio Ford is friendly, helpful, and easy to work with. It was a pleasure purchasing a car from them and using their service department was hassle free. I will buy from them again in the future!
Great dealership to work with will be back soon
I recently purchased a new vehicle, and the entire experience exceeded my expectations. From start to finish, the process was smooth, transparent, and hassle-free. The staff was incredibly knowledgeable, helping me find the perfect vehicle that met all my needs without any pressure. I was especially impressed with the attention to detail and the level of customer service. If you’re in the market for a new vehicle, I highly recommend giving them a visit. Couldn’t be happier with my purchase! I will be a customer for life! Thank u for making the car buying process so easy.
Mr Charles and Dave were great, the found the problem and got it fixed. I love these guys!!!!
The service department has always helped me through scheduling and service -Service is a big part of why I own Ford no hassles always tried to get everything solved in a timely matter and can not say enough how I like the remote services great dealership
Fantastic service right in my driveway.
Good folks here. Great communication in the service department when I’m waiting on my vehicle. I’ve purchased three Escapes and my Edge at this dealer since 2004. Yup 20 years same place.
The work was done quickly and efficiently. Not only did they fit us in same day, but even got to us earlier than the original appointment timeframe.
Always above & beyond - service & diligence every visit!
The buying process was amazing and so smooth. Christian and Gill were great and always available for any questions we had. We definitely recommend them and will for sure purchase from D’Orazio again.
I'm long over due to leave a review for this amazing establishment. D'orazio has been takeing care of myself and my family since 2017. They have done nothing short of fantastic work for us. The service department is one of the few dealerships I trust to always put out quality work and put the client first. They will go out of their way every time to ensure the reliability of their work and your vehicle. I drive an hour to utilize their service because I know they're there for me.
Excellent customer service on all levels. Professional and knowledgeable.
Service on my Edge was quick and quality. In and out in less than an hour. Love this dealership
Very knowledgeable and friendly. I bought vehicles here before, I've looked other places, but always return to D'Orazio. You can't go wrong buying from here.
Have brought various vehicles of all brands to them. Every visit, every car was treated wonderfully. This time we utilized the pick up/ drop off option. It was very smooth with constant updates. If you need a new vehicle or repairs, this is truly a place to go. Thank You D’Orazio!
I saw a ford bronco that I liked but it didn’t have all the features I wanted. This dealership went looking and found one that had even more features at a better price and delivered it to my door. I am very happy and love my bronco. Everyone from the manager, salesman and the financial department were great. They also have a great service dept. This is my third ford purchase and I will definitely continue working with them.
Very help and giving informations on vehicles . And options on loans and packages.
From the very first contact with Pete, my salesperson I knew I would be buying my car from D'Orazio Ford. Gill the sales manager and Yoni in finance made my purchse transaction so smooth. Every question I had was addressed and explained. Buying a new car is stressful. Buying from D'Orazio took the stress away. I will never go anywhere else. Great Experience wonderful staff.
It was great doing business. So knowledgeable and informative. I can count on them if I need anything in the future. A lot of new technology. I know I will be reaching out & knowing they are there will be less stressful for me. Great personalities. Amazing. So accommodating. Thankful.
Pickup and Delivery for oil change for life for buying a Ford at dealership. Cannot beat that! Thanks
They were polite, quick and efficient. They didn’t try to sell me anything additional. I love that they do pick up/drop off for service!
Great experience during the entire process!
Great experience!!!! I bought a used truck and from the first interaction to the last, was a wonderful experience. Very friendly salesman, finance guy to the crews behind the scenes who service and detail the vehicle. Price was very fair and went above and beyond to make sure everything was perfect. Definitely a customer for life!!!!
Great customer service! Worked hard to get me the best trade in offer for my older vehicle. I purchased a used 2021 Ford Bronco Sport in great condition with lower mileage. I had a great experience with D’Orazio Ford and will definitely be a repeat customer!
We stopped by on way to Minnesota looked at truck made a offer . Salesman delivered to middle of Indiana from dealership in about 2 weeks with a full tank of diesel.
Everyone is vary helpful
The detail work was great! I felt like my car had been spoiled and loved the smell. But, something happened to my temperature control in the process. Not sure what was going on, but I was made to feel like a scam artist when I called D'orazio about it later in the day when I realized there was a problem. Figuring out what happened was not a priority to the guy I spoke with. And his insinuating that it never worked in the first place and that it really wasn't their problem was infuriating! Oddly enough, I started ... Read More Google - Aug 5, 2024
D'Orazio Ford continues to be second to none. First class service in every way. Thanks for everything you have done and what you continue to do.
My wife and I started using D'Orazio Ford for service last year on our 2020 Expedition Max. We have had nothing but great experiences every time we visit the service department.
The sales team at D'Orazio Ford were very friendly, and knowledgeable. We would highly recommend them for your next purchase. Christian was our sales guy. He went above and beyond to make sure they found the vehicle we wanted and for the price that worked for us. We love our Bronco! Thanks again Christian and the rest of the team!
I starting bringing in my 2011 Ford Edge for service and was blown away with the service department. Then my son bought his new Ford from here so when I decided to upgrade my car I talked to Christian and traded in my 2011 for a brand new 2024 Explorer that I just love. I highly recommend D’Orazio Ford. Their staff both front and back are friendly and helpful and by the way I got a great deal!
Christian Smith in sales was very helpful, and low pressure. The negotiation and buying process was not bad. I will definitely look for my next car here even though it's 90 miles away. Well worth the trip!
Very good service, I had running boards installed. They put them on while I waited. Very friendly and professional.
Second car I bought from Dorazio. They always take care of me. Ask for Bryan.
Jacob with mobile was very knowledgeable and takes great care of ALL our Fords! I highly recommend.
I highly recommend D’Orazio Ford. We had a great salesperson Elsa. She was kind, patient and very knowledgeable. I wish every business could give experiences like the one my husband and I had. Very quick and efficient
The service department mgr and staff are very professional they have specific mechanics for every task including our E350 motor home, We find it very important to have service done with a certified Ford dealer like D'Orazio
Amazing dealership! I’ve been through a couple Ford dealerships and this was by far the cleanest and had the most helpful staff. They made the process of buying a new vehicle simple and straightforward and I feel confident in knowing I definitely got the best deal! D’Orazio Ford for life!
Best dealership i ever used. Bought a new 2024 ford escape st-line. I was in a hit n run accident on the way home from dealership. 😞 But still the best deals and ive bought new cars from them twice! Only Ford I’ll buy from! Yoni is awesome and so was my salesman!
Bryan, the gentleman who helped me get my car, was wonderful. He was constantly in contact with me regarding my purchase, and he always had an answer for me. He was thorough and didn’t miss any detail about educating me on all of the new features. I never felt pushed into any decisions about my car. It was an extremely smooth process. Making it even smoother, he delivered my new purchase to my home while then taking my trade in with him back to the dealership. This is my second car with D’Orazio, and I’m very pleased ... Read More DealerRater - May 31, 2024
Everyone is always welcoming here, but today Dave went above and beyond with kindness and service. Thankyou all so very much for being so nice!!! Customer service here is exceptional.
Bryan and Yoni are great to work with!
D’Orazio Ford is always very attentive to my concerns and always do whatever they can to get the concerns addressed and resolved!
Excellent service. They keep you informed while they work on your car. I appreciate the free oil changes. The valet service is especially a good service . It’s not always easy to get a ride from someone. I have always been impressed with this dealership!
Great to work with for service on our RV. Kept us updated and fully explained any changes from the estimate.
Love this place! Treated us really well, and very fast
A great experience all around. I would recommend D'orazio Ford to everyone I know !!
They were fast and courteous
If you are looking for a dealership that doesn't treat you as just another number, this is the place to go. I fell into an extremely hard situation with poor credit due to student loans and no vehicle to trade-in, the team went above and beyond to put me in a safe vehicle with a low down payment. Every other dealer that I went to told me that I was out of luck because banks did not want to lend to me. They listened to my situation and understood the urgency of finding a vehicle for work and somehow ... Read More Google - May 4, 2024
Wonderful place to deal with quick and easy and they don’t stop working for YOU !!! Highly recommended if your in the market for a vehicle for personal or business
I don’t like leaving my Shelby at dealerships and this mobile service option is incredible. Fred and his team were great to work with. They have earned my business going forward.
The folks at D'Orazio Ford are wonderful! Since we use them for our work vehicle, they are always very accommodating to our schedule with quick turnaround service! They always bring our vehicle back to us as oppose to us trying to get over to the dealership. They really do great work with reasonable prices.
Great experience. Found the car we liked and they were very professional
The salesman was very nice to work with on our purchase. They gave us a fair trade-in and helped us find the vehicle to meet our needs. Over-all we would use them again and recommend others do also.
Always a good experience!
