Customer Testimonials
Easy to work with and reliable Very nice and honest and were easy to accommodate my schedule
Brought my truck in for service and it was completed when promised. Thats all I could ask for
I've gone to you guys 2 times for an oil change. The first time I went this was hanging down only from 1 corner when I got it back from you guys. I put a zip tie on it and didn't say anything about it and held up great. This is what it looks like now after getting it back from the most recent oil change.
Wonderful to work with! Will definitely use D’Orazio Ford again for our fleet vehicles. Great customer service, quick turnaround and extremely friendly. A+ all around!
Devin was so easy to work with and extremely knowledgeable! Very nice and made the process of buying a new car a breeze! Go see Devin for your new car today!!
I went in for a maintenance check ... oil change stuff like that and them about something i found hanging from my seat when i was vaccuming. They took a look nothing that is going to mess up car.
Very efficient and communication was pleasant. Looking forward to the new location. Thank you much!
Great service department very professional on time, vehicle comes back clean thumbs up can’t say enough
They have excellent service and very friendly people. The pick up and delivery of my vehicle made this repair a lot easier.
Excellent customer service, pickup & return after service is great, always keep us informed, takes great care of their customers.
Very impressed with the handling of our services. Went beyond the call of duty. Well definitely use them again.
Justin was amazing! He got the truck in and was done shortly after dropping it off. Very professional with his customers. Can't recommend him enough!
Everyone at the dealership is a pleasure to deal with Super Amazing Awesome dealership ever
Delivered on his promise, and was very curtious Nice doing business with the service team
Julian answered all my my questions with respect. The mobil service is convenient and the drivers are also respectful. Reward points are nice helps with the pricing.
Charge to much to seniors for service I am lost for words Talk about it later
I always get treated like family and they always get my vehicle in and keep me posted on the entire process.
Good bye I wish someone would have explained just what they did in detail. I don't like having to go back to dealership right after I start my vehicle and find things don't work
Always have good experience with service department They offer to do a pick up if it makes it easier on me
First class operation Work was completed as well as other potential problems identified and rectified Car was picked up at my driveway and delivered back after completion Can’t say enough about them
After several bait&switch stunts pulled by three other dealerships, I ended up with hometown D’Orazio. Bruce Carter is honest & sincere, provided a competitive Maverick quote without adding any “extras”, and worked with finance to make sure I am eligible for Ford escape owner loyalty incentive. It was a smooth & swift transaction, in & out of the dealership in less than an hour. Bruce gone even further, picked me up at my house after I dropped off old Kia, so I don’t need to arrange ride.
Very professional and they communicate well. They do great work. And the pick up and drop off makes the entire process so much easier.
Everyone was very friendly. I had my 2 year old son with me and everyone interacted with him and gave him snacks to entertain him. Justin explained everything that was going on with my car thoroughly. I was in and out of there in an hour and its fixed and working well. No more check engine light.
D’Orazio are very personable and they made buying a new car simple. We would recommend them to anyone!
Did great about the technical aspects of the job but did the bait and switch with the financial part.
Best dealer in the country. Just a complete pleasure to work with, and refer to.
Very professional, very polite and especially, your team was very knowledgeable about the questions I asked!
Always good Kyle was very easy to work with. Drivers where great and on time.
Justin provided good follow up. Pick up drop off team was awesome. The ease of calling in to make appointment and have both cars picked up and dropped off really helped!
Service worked with my bill, I was under the impression it would be just my deductible but it was higher but, luckily Julien worked with me and it ended up being about what we spoke about
You told me the whole fob had to be replaced. Thankfully Justin and Jeff kept to the scope and replaced the key blade only.
The dealership was great, always clean & an easy experience from start to finish Everyone is always super friendly
Needed oil change. Lady told me how long of a wait it would be and they were done on time.
Extremely satisfied, you're service was a fine experience, especially using the new video technology! I really appreciate the attention that was given with noting past service and that I needed to address now. Thank you, Randal.
Very good to deal with. Always answered my question very quickly. Would deal with them again.
Very easy to make an appointment on the website and service advisor was very friendly and communicated well throughout the service that was needed. Got my car back and everything was fixed and running nice.
Left a ton of excess coolant in my coolant reservoir way over its maximum fill line which is not a super huge issue in entirety but it is a massive oversight and it's incompetent and lazy. Never found the seep either which I had physical evidence of it existing and a documented sheet from another dealer also confirming it.
Picked up my car and brought it back. Called and put an air filter in. Oil change. Very happy
Always very helpful , friendly & courteous! I'm thrilled to have Fred back in service! I've been dealing with him for years & he know everything I've had done to my car personally!
Thank you to Bruce and Yoni.
I went to the dealership to look at a vehicle I found on carfax.com. I had been searching for a decent work vehicle as I took a new position which will require me to drive around 80 miles round-trip 3-4 times a week. I needed something good on gas mileage, and that will be good and inclement weather. The vehicle was in really good shape, with low miles for the year (99k), and service records that I was able to view through carfax.com. The service for the last eight years had been performed at the same dealership, which gave ... Read More Google - Oct 21, 2026
Lisa set up appointment. Service technician came to our house, serviced vehicle. Excellent service, communication
Listed already above All employees have been helpful as soon as you walk in the door.
Doesn’t honor services such as free oil changes for as long as I own the vehicle which were given as an incentive when vehicle was purchased new. Knowing this is how they handle things, I am not certain I will purchase from them again.
Service dept was fine just had a bad experience with the previous sales manager!! I didnt buy my vehicle from you because of the last sales manager!!
Receptionist was very friendly. Also Kyle was easy to work with They are very experienced
Friendly and helpful when I had questions. Staff was quick and efficient in the service department when I came in to have a recall fixed.
Friendly, courteous and professional. Loved the mints and coozie!! ?? I have no more words
The best of the best in my opinion Perfect every time. No complaints from me.
The only place I trust to work on my vehicle Fast, efficient, convenient and friendly.
I highly recommend D'Orazio Ford to anyone looking for exceptional service, quality work, and a team that genuinely cares about its customers. Definitely a five-star experience!
Everything went real well The person arrived on time and performed services I requested in a timely manner.
They we very professional and very friendly staff Gill was a great salesman Will return for a vehicle for my wife
Great staff service and excellent customer service Fan Fantastic Amazing Awesome Great Best Fun Supper
Super nice didn’t take long and got a better deal on a better car Gilson was great they weren’t pushy overall it’s great
I had the best experience everyone was beyond helpful. It was just a fast smooth process.
Love the personal experience treated with respect and care about us and our family love them
Awesome place to do business...Great People and very helpful...wouldn't go anywhere else
Great service. Picked my car up on time. Great communication. Dropped car off on time. Good Job ??
All of the staff that I have come in contact with at D'Orazio Ford are awesome!! They are very friendly and welcoming from the minute you walk through their doors to after you've purchased a vehicle (and even if you don't). They even continue that awesome service after your purchase. I work from home and was unable to bring my car to receive the full detail (cleaning and car wash) that was offered after purchasing my vehicle so they came to my home, picked up the vehicle and will bring it back after they completing the service. ... Read More Google - Oct 8, 2026
Serviced my vehicle got it in and back in a timely manner with a fair price no hassle
Julian is always a pleasure to work with and always keeps me updated. Even my dog likes him!
Appreciate the complimentary oil change that we receive. Thank you! That is all I have to say
Very nice group of people to deal with. Julian was so great! Will definitely go back again.
My service writer, Julian, it's awesome. He's up front and honest. And I appreciate that
Great service . Nice people to work with . Sales department was great . Was very nice to meet Devin
This is at least our eighth vehicle purchased from D’Orazio Ford. They continue to work well with us and find what we are looking for. We appreciate how friendly everyone there is.
This was our second vehicle purchase with Dorazio Ford. Devin and Yoni were so amazing!! We appreciate your help so much...we look forward to working with you in the future!!!
Excellent service, explanation of everything Excellent service, quick service, explanation of all things needed to better service the car
I had a recall on my brakes went there the first time and they were really nice professional quick they got my Ford Edge in and out within an hour. They really made me feel welcome to be their customer. I will definitely stay with them and continue bringing my Ford edge to them. Thank you for great service!
They were helpful & friendly, i would definitely buy from them again. I'm very happy with my buy.
Easy to deal with, fair prices and on time appointments Dealership Focused on Customer Experience
I am very happy with the service I look forward to coming there for my oil changes
Julian checked me in the oil change. He also kept me informed and explained the additional work I needed on y brakes and worked with he mechanic to see if the work cold be finished before a time would need to leave. They were able to do the additional work that at. Julian was professional, polite and very pleasant to work with. Also, everyone that I interacted with were professional and polite.
Very smooth processing, was greeted by everyone, overall i would recommend this place to anyone looking for a new car!
I love my new truck but what I really loved was how Devin and the dealership treated me. The price was fair but what really helped was they did all the paperwork online and then drove about 30 miles to deliver it to my house will I was taking care of my dad.
Devon still explained all the features and set them up for me so I didn’t have to try to figure out how to do all that.
I got to say I am very satisfied and somewhat surprised because I never expected this much consideration from a car ... Read More Google - Oct 2, 2026
AWSOME dealership. Would definitely recommend them again. They are fair and keep in touch thought the whole process.
What a kind gentleman. Quick and smooth service. Kept me updated throughout the process and found me the best deal on tires.
On time, friendly staff, quality work They were here on time, received phone call to say they were on the way and done in a timely manner
I am Leary of most car dealers. I was very impressed with Devin and the dealership in the extent they went to accommodate my unusual situation. They were reasonable on price and most importantly they delivered in to my house over 30 miles away because I could not get there. Every little thing Devin was just cooperative with. I can definitely recommend them.
The mobile service is very convenient and the technician did a great job. No issues
D'Orazio has always been beyond helpful. Kyle keeps you informed and stays on top of any problems that you may have. I've bought my last three cars/trucks here and will continue to do so in the future. I highly recommend them.
D'Orazio does what they say they will. The staff is friendly and knowledgeable. All service was completed correctly and in a timely manner every time.
Excellent experience dealing with Justin in Service!!! Very professional and helpful
The whole process went very smoothly and professionally. I would highly recommend Devin and DOrazio to anyone looking for a vehicle
Scheduling was great - got me in on short service. Pickup and delivery service was outstanding. With my busy schedule this service save me a lot of time! Excellent at all levels!
Excellent service, friendly people and just the overall best experience in buying a car, hands down. Recommend everyone to D’Orazio Ford
Been with you folks for 10 years just got another oil change was a little surprised with the price . I used to get coupons for the works for almost the price l paid for the oil change.
Always kind and speedy. I'm thankful that the come out to my home with my life being so busy . It is much appreciated.
In the long run we purchased 3 vehicles from here going through the service department has been wonderful no issues This issue with my 2017 Escape with 240000 miles on it Was a recall that was taken care of completely the coordination with the service department was great Called in the morning unfortunately car had to be towed in but all went well and was fixed by the afternoon I can't say enough thanks for that!!
The home pick up/delivery service is a great perk. And the driver was friendly and conscientious.
All went smoothly. Truck was fixed quickly. Everyone was very nice. I will be back soon.
Great, clean waiting area. They supply free water, coffee and or tea. Along with fresh popped popcorn.
